Fundamentals of Trauma and Trauma-Informed Approaches for Property Management Professionals
Tuesday, June 11, 2024
12:00pm - 1:30pm Eastern
11:00am - 12:30pm Central
10:00am - 11:30am Mountain
9:00am - 10:30am Pacific
Description
This webinar is part of the Trauma-Informed Approaches Certification for Property Managers.
Understanding the experience, effect, and impact of trauma on individuals is key to developing trauma-informed practices. This foundational course will explore the experience of trauma and how unaddressed issues may show up in different people. In addition, the course will introduce the principles of trauma-informed approaches and how to apply these approaches in everyday interactions.
What You Will Learn
Learning Experience
This webinar will take place through the CSH Training Center platform. Participants will sign in to their accounts to access the learning and materials.
- The webinar will be conducted through the Zoom Meetings platform. Participants will have the option to use computer or phone audio via a toll-free number.
- All live webinars and workshops feature activities that encourage participant involvement from polls, to chat, to encouraging feedback with engagement platforms. Participants will have a number of options to decide how to participate in the session.
- Participants are not expected to be on camera.
- Closed captioning is available.
- All participants have access to a learner guide that includes all key material covered in slides (slides are not provided).
Who This Course is For
- Property Managers
- Landlords
- Housing Providers
- Supervisors
- Leadership

Lisa Sepahi
Director
Lisa is the Director of the Training Center. She has 25+ years of experience working in direct services, housing, and policy. Her training specialties include supportive services, property management, leadership development, and adult learning. She believes that learning should be impactful and transformational---active learning that helps learners to build skills and the capacity to do the work they do every day.

Kate West
Senior Program Manager
Kate West (she/they) is a Senior Program Manager with CSH's Mountain West team. Kate has nearly a decade of experience in the field of housing including affordable housing, aging services, service coordination, property management, and development. They are enthusiastic about the intersection of housing and healthcare with an emphasis on equity.