Part of the Case Ready: Core Skills Program

Sustaining Engagement: Monitoring Progress and Planning for Transitions

This module focuses on the ongoing nature of case management, supporting people we work with beyond initial engagement by maintaining meaningful contact, tracking progress, and adapting plans as circumstances evolve. Participants will learn how to balance the dual responsibilities of compliance and person-centered care, ensuring that support remains responsive, relevant, and forward-looking.

Key themes include strategies for maintaining engagement over time, recognizing when and how to adjust service plans, and preparing for transitions, such as stepping down services, transferring care, or supporting greater independence. The module also explores how to navigate competing priorities, manage caseloads effectively, and ensure continuity of care.

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2 Hour Live Webinar

.2 IACET CEUs

Certificate of Completion

This Webinar is Ideal for:
Case Managers
Supportive Housing Service Providers
Human Services Providers

Upcoming Webinar Dates

Downloadable learning guide
Digital Certificate
30-Days Access to Webinar Recordings

Tuesday

March 10, 2026

$85 Per Person

Register Here

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific

TUESDAY

July 9, 2026

$85 Per Person

Coming Soon

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific
You will learn to:
  • Monitor client progress using structured and flexible approaches
  • Reassess and revise goals and plans in response to changing needs
  • Maintain engagement through proactive communication and relationship building
  • Plan for transitions in a way that supports stability and autonomy
  • Balance compliance requirements with individualized, strength-based support