Part of the Case Ready: Core Skills Program

Strength-Based Strategies for Relationship Building

This module equips case managers with practical, strengths-based communication skills to foster meaningful engagement with clients. The focus will be on centering the needs of those we work with, building trust, and overcoming common barriers to connection.

Participants will learn how to create a supportive environment that encourages open dialogue, mutual respect, and collaboration. Through interactive activities, case studies, and practical exercises, case managers will develop strategies to enhance their communication techniques, ensuring that clients feel heard, valued, and empowered.

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2 Hour Live Webinar

.2 IACET CEUs

Certificate of Completion

This Webinar is Ideal for:
Case Managers
Supportive Housing Service Providers
Human Services Providers

Upcoming Webinar Dates

Downloadable learning guide
Digital Certificate
30-Days Access to Webinar Recordings

Thursday

February 12, 2026

$85 Per Person

Register Here

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific

Thursday

June 11, 2026

$85 Per Person

Register Here

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific

You will learn to:
  • Key components in trust building
  • Foundational engagement techniques and proven practices
  • Progressive/Assertive Engagement
  • Motivational Interviewing