Part of the Case Ready: Core Skills Program

Staying Grounded: Ethics, Boundaries, and Self-Care in Case Management

This module explores the importance of ethical approaches to case management, emphasizing the importance of maintaining professional boundaries, practicing sound decision-making, and sustaining personal well-being in emotionally demanding roles. Participants will engage with real-world scenarios to examine ethical dilemmas, reflect on their own values, and develop strategies for navigating complex interpersonal dynamics with integrity and care.

The module also addresses the human side of the work, highlighting the impact of empathy fatigue, burnout, and emotional labor. Participants will be encouraged to cultivate self-awareness, build resilience, and adopt self-care practices that support long-term effectiveness and well-being.

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2 Hour Live Webinar

.2 IACET CEUs

Certificate of Completion

This Webinar is Ideal for:
Case Managers
Supportive Housing Service Providers
Human Services Providers

Upcoming Webinar Dates

Downloadable learning guide
Digital Certificate
30-Days Access to Webinar Recordings

TUESDAY

March 5, 2026

$85 Per Person

Register Here

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific

TUESDAY

July 7, 2026

$85 Per Person

Coming Soon

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific
What You Will Learn
  • Identify core ethical principles and how they apply to case management
  • Recognize and maintain healthy boundaries with persons you are working with and community partners
  • Apply ethical decision-making frameworks to real-life situations
  • Identify signs of burnout and empathy fatigue and develop strategies for self-care and support
  • Reflect on their professional identity and values to strengthen their practice