Part of the Case Ready: Core Skills Program

Responding in Critical Moments: Crisis Support and Restorative-Centered Care

This course prepares case managers to respond effectively during moments of heightened vulnerability or crisis in the lives of community members, while remaining grounded, responsive, and supportive.

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2 Hour Live Webinar

.2 IACET CEUs

Certificate of Completion

This Webinar is Ideal for:
Case Managers
Supportive Housing Service Providers
Human Services Providers

Upcoming Webinar Dates

Downloadable learning guide
Digital Certificate
30-Days Access to Webinar Recordings

Tuesday

March 3, 2026

$85 Per Person

Register Here

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific

TUESDAY

June 30, 2026

$85 Per Person

Coming Soon

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific
You will learn to:
  • Apply the principles of crisis orientation and restorative-centered care
  • Assess urgency and risk to determine appropriate interventions
  • Engage clients with empathy and clarity during high-stress situations
  • Coordinate with emergency and community-based crisis services
  • Support clients through transitions from crisis to stability with continuity and care