Part of the Case Ready: Core Skills Program

Foundations of Case Management: Understanding Your Role and Readiness

This module serves as the cornerstone of the Case Manager Qualification Program. It is designed to ground participants in the core identity, purpose, and responsibilities of a case manager. Through guided reflection, interactive discussion, and foundational learning, participants will explore what it truly means to be a case manager; a professional role rooted in advocacy, coordination, and person-centered support.

Participants will begin by examining their own values, experiences, and motivations and identifying how these personal elements can shape and strengthen their approach to case management. The module will also introduce key concepts such as the case manager’s position within systems of care, ethical responsibilities, and the importance of cultural sensitivity and trauma-informed practice.

Hero Image
Shape

2 Hour Live Webinar

.2 IACET CEUs

Certificate of Completion

This Webinar is Ideal for:
Case Managers
Supportive Housing Service Providers
Human Services Providers

Upcoming Webinar Dates

Downloadable learning guide
Digital Certificate
30-Days Access to Webinar Recordings

TUESDAY

February 10, 2026

$85 Per Person

Register Here

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific

TUESDAY

June 9, 2026

$85 Per Person

Coming Soon

2:30 - 4:30pm Eastern

1:30 - 3:30pm Central

12:30 - 2:30pm Mountain

11:30 - 1:30pm Pacific
You will learn to:
  • Develop a clear understanding of the role and scope of a case manager
  • Examine the core concepts of a person-centered case management role
  • Reflect on your own lived experiences and how these inform your professional identity
  • Apply the attitudes and mindsets that support effective, empathetic, and ethical case management