Part of our Skillful Supervisors Series

Disputes, Disagreements, Disruption - Strategies for Resolving Conflict

This live webinar will delve into the intricacies of handling disputes, disagreements, and disruptions. Conflicts are inevitable in the dynamic field of supportive housing, but effective resolution strategies can foster a positive and thriving community. This session will empower participants with practical tools and insights to navigate conflicts successfully, ensuring a harmonious and supportive environment for both staff and residents.

By the end of this webinar, participants will have a comprehensive understanding of the dynamics of conflicts in supportive housing, along with the tools and knowledge needed to address and resolve disputes effectively.

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2- Hour Live Webinar

.3 IACET CEUs

Certificate of Completion

Upcoming Webinar Dates

Downloadable learning guide
Digital Certificate
90-Days Access to Webinar Recordings

Thursday, Sept. 16, 2025

$85 Per Person

Register Here

12:30 - 2:30pm Eastern

11:30 - 1:30pm Central

10:30 - 12:30pm Mountain

9:30 - 11:30am Pacific
Training for Larger Groups

This course is also available to be booked for teams of up to 50 people, to be delivered online in live interactive sessions on dates to suit your organization.

Please email [email protected] to book. Prices are from $1600 for up to 50 registrants.

This Webinar is Ideal for:
Housing Providers
Service Providers
Supervisors
Leadership
What You Will Learn
  • Recognize common triggers that lead to conflicts among residents and staff.
  • Learn proactive measures to prevent conflicts before they escalate.
  • Explore strategies for creating a supportive and inclusive atmosphere that minimizes the likelihood of disagreements.
  • Explore active listening techniques and assertive communication strategies to foster positive relationships.
  • Acquire practical skills for mediating disputes, finding common ground, and facilitating resolutions that benefit all parties involved.