2- Hour Live Webinar
.3 IACET CEUs
Certificate of Completion
Upcoming Webinar Dates
Downloadable learning guide
Digital Certificate
30-Days Access to Webinar Recordings
Tuesday
1:00 - 3:00pm Eastern
12:00 - 2:00pm Central
11:00 - 1:00pm Mountain
10:00 - 12:00pm Pacific
This Webinar is Ideal for:
Housing Providers
Service Providers
Supervisors
Leadership
What You Will Learn
- Recognize common triggers that lead to conflicts among residents and staff.
- Learn proactive measures to prevent conflicts before they escalate.
- Explore strategies for creating a supportive and inclusive atmosphere that minimizes the likelihood of disagreements.
- Explore active listening techniques and assertive communication strategies to foster positive relationships.
- Acquire practical skills for mediating disputes, finding common ground, and facilitating resolutions that benefit all parties involved.