Crisis Intervention & De-Escalation Two-Part Series

Knowing how to best support an individual who is experiencing mental distress can be challenging.

This 2-part webinar series will introduce you to de-escalation techniques that can be used to support and engage individuals in distress.

Trainers will explore engagement strategies that are trauma-informed, provide examples of how to apply de-escalation and crisis intervention techniques and help learners to understand the importance of maintaining professional boundaries that keep all parties safe in challenging situations.

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Two 1.5-Hour Live Webinars

.3 IACET CEUs

Certificate of Completion

Upcoming Webinar Date

Downloadable Learning Guide
Digital Certificate
90-Days Access to Webinar Recordings



$129 per Person

Register Here

Wednesday, May 28 & Thursday, May 29

  • 2:00 - 3:30pm Eastern
  • 1:00 - 2:30pm Central
  • 12:00 - 1:30pm Mountain
  • 11:00 - 12:30pm Pacific
Training for Larger Groups

This course is also available to be booked for teams of up to 50 people, to be delivered online in live interactive sessions on dates to suit your organization.

Please email [email protected] to book. Prices are from $1900 for up to 50 registrants.

This Webinar is Ideal for:
Housing Providers
Service Providers
Volunteers/Peers
What You Will Learn
  • Develop a trauma-informed approach to de-escalation, including awareness of how racialized trauma can present itself.
  • Apply key elements of de-escalation and crisis intervention strategies.
  • Set professional boundaries as a means to keep all parties safe in a challenging situation