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SERIES SCHEDULE

Trauma-Informed Approaches for Supportive Housing and Service Providers

This series includes access to a digital certification and badge, which will be awarded after passing a skills review.

6-week Series
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Foundations for Trauma-Informed Approaches


This course will explore the principles of trauma-informed care, how trauma shows up and how applying trauma-informed approaches provides a foundation for support to individuals and families that recognizes the impact and effect of trauma on people and how to respond safely and effectively to better meet the needs of tenants.

7/15/25

Safe Spaces and Places: Promoting Physical and Emotional Safety

This course will explore how organizations can develop programs and services that help persons to be as “safe” as possible. Understanding that systems and programs in themselves may not feel “safe” participants will take a critical eye to their physical settings and how services are provided to understand where there is an opportunity to create brave space, promote safety and minimize re-traumatization.

7/17/25

Meaningful and Collaborative Service Planning

Meaningful and collaborative services planning centers on the needs and wishes of tenants. To be meaningful tenants must be actively involved and engaged in the decisions and matters that impact them. This means working collaboratively to support the people and households in your programs to identify their needs, establish goals and participate and lead in matters that impact them. In this course, participants will explore how the foundations of a trusting relationship can support individuals and families to be self-directed and engage in programs and services that can help them to meet their goals.

7/22/25

Fostering Boundaries and Transparency

Establishing trusting relationships is key to becoming a trauma-informed practitioner- and boundaries and transparency are key ingredients for building trust. Trust is earned and takes work, time and intention. This course will explore strategies to help housing and service providers identify and set boundaries, coach the people they work with in setting their own boundaries, investigate opportunities for increased transparency, and develop trust and rapport with clients/tenants. Building on the concepts learned in the “Safe spaces and Places” course, this course will dive deeper by exploring scenarios and strategies for establishing trusting relationships.

7/24/25

Cultural Humility: Centering Racial Equity and Anti-Oppressive Practices

The experience of trauma is unique and diverse and no two people will be impacted in the same way. Just as the experience of trauma is diverse so too are the people who have trauma histories. A person’s identity, experiences, and the way they move through the world are impacted by oppressive systems and racism. Acknowledging that the experience of racism is a traumatic experience, this course centers on the experience of black, indigenous, and persons of color (BiPOC) and how through anti-racist and anti-oppressive trauma-informed approaches, housing and service providers can begin to disrupt oppressive practices.

7/29/25

Workplace Wellness: Strategies for Resilience and Thriving at Work

This course will look at ways to promote workplace wellness to reduce burnout and incorporate trauma-informed leadership and supervision to help employees thrive rather than simply survive at work.

This course will look at compassion fatigue and burnout—how to recognize when burnout is impacting employees and steps to reduce burnout. In addition, this course will explore retention strategies that reduce burnout and promote equity and inclusion.

7/31/25

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