Property Management Teams: Setting Boundaries and Coordinating with Service Providers
Tuesday, September 23, 2025
12:30pm - 2:00pm Eastern
11:30am - 1:00pm Central
10:30am - 12:00pm Mountain
9:30am - 11:00am Pacific
Description
This webinar is part of the Trauma-Informed Approaches Certification for Property Managers.
Establishing trusting relationships is key to a trauma-informed approach, and boundaries and transparency are key ingredients for building trust. This course will explore strategies to help property management teams identify and set boundaries, and develop trust and rapport with tenants. In addition, this course will look at ways to establish more effective working relationships with service providers and create a collaborative approach to support the needs of tenants.
What You Will Learn
Learning Experience
This webinar will take place through the CSH Training Center platform. Participants will sign in to their accounts to access the learning and materials.
- The webinar will be conducted through the Zoom Meetings platform. Participants will have the option to use computer or phone audio via a toll-free number.
- All live webinars and workshops feature activities that encourage participant involvement from polls, to chat, to encouraging feedback with engagement platforms. Participants will have a number of options to decide how to participate in the session.
- Participants are not expected to be on camera.
- Closed captioning is available.
- All participants have access to a learner guide that includes all key material covered in slides (slides are not provided).
Who This Course is For
- Property Managers
- Landlords
- Housing Providers
- Supervisors
- Leadership
Jasmine Lewis
Senior Program Manager
Jasmine Lewis is a Senior Program Manager with CSH’s Michigan Team. She is a seasoned professional with a diverse career spanning non-profit, government, and property ownership sectors. Having spent several years in the supportive housing field as a provider and property owner, Jasmine has honed her skills in training staff to deliver exceptional care and support to individuals facing various life trials. She understands the vital role that supportive housing plays in transforming lives. As a lifelong advocate for truly affordable housing, she is very passionate about providing a safe and empowering living environment to help communities to thrive.
Read More
Robyn Andrews
Senior Program Manager
Robyn Andrews is a Senior Program Manager with CSH. Robyn has more than 20 years of experience and expertise in supporting communities with partnership development, quality supportive housing and services, harm reduction and trauma-informed care, implementing Coordinated Entry and HUD housing and service programs, and nonprofit organization management. She has a lifelong passion for assisting marginalized populations and improving communities through systems change.
This course includes:
- Free Course Learning Guide
- Certificate of Completion and IACET CEUs
- 90-Days Access to Recording