About the webinar

Level: Introductory, Intermediate

This webinar helps supervisors of supportive housing staff create and implement safe and equitable policies and procedures.

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Learning Goals

In this webinar you will:

  • Learn the importance of having clear policies and procedures

  • Learn strategies for solidifying your organization's response to crisis

  • Learn strategies for making your policies and procedures more equitable


Senior Program Manager Lindsey Bishop Gilmore

Lindsey Bishop Gilmore is a Senior Program Manager based in Detroit, MI. She is committed to sharing the lessons she’s learned over her 10+ years of experience with supportive housing and homelessness responses systems. Lindsey loves to create training experiences that are interactive and focused on problem-solving and building new capacities

Director Lisa Sepahi

Lisa is the Director of the Training Center. She has 25+ years of experience working in direct services, housing, and policy. Her training specialties include supportive services, property management, leadership development, and adult learning. She believes that learning should be impactful and transformational---active learning that helps learners to build skills and the capacity to do the work they do every day.