About the workshop

A trauma-informed approach is not just for tenants or clients. Secondary trauma is often a part of the work of helping professionals. As a supervisor, you are in a unique position to build trauma-informed supervisory practices that reduce the risk of re-traumatization, recognize the impact of trauma in the workplace and provide a sense of emotional safety and respect.

This 2-day workshop will begin by identifying trauma-informed principles to help improve your supervisory skills. Facilitators will explore how to approach supervision through a trauma-informed lens that utilizes feedback, self-awareness, and the creation of a safe space in order to increase staff retention and reduce burnout.

Learning Goals

In this webinar you will:

  • How to take steps to implement a trauma-informed approach to supervising staff

  • The impact of stress, traumatic experiences, and exposure to trauma can have on staff and ways to provide support

  • How to evaluate your supervisory approach and style to better support staff and manage performance effectively

  • How to motivate, encourage, and recognize staff through effective use of feedback

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Associate Director Ariana Saunders

Ariana Saunders is the Associate Director of the CSH Training Center. With over 15 years of experience in social services and supportive housing, she is passionate about helping providers support the behavioral health needs of their tenants and staff by facilitating trainings on Medicaid, mental health, engagement and de-escalation strategies, as well as supervision. Ariana enjoys participating in trainings that are interactive learning environments that foster innovation and problem solving.

Senior Program Manager Kate Bitney

Kate Bitney is a Senior Program Manager with over nineteen years of experience in the field of homeless services and supportive housing. She is a firm believer that Trauma-Informed Care is the core of making our world a better place and especially enjoys facilitating trainings on Trauma-Informed Care, Self-Care, and De-Escalation. Kate learns something new from every group and person she works with and loves seeing the ripple effect that quality services and interactions have on individuals, organizations, and systems.