About the webinar

Level: Introductory, Intermediate

Part of the Effectively Managing Supportive Housing Teams webinar series, this class covers best practices for hiring, retaining, nurturing and recognizing quality staff.

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Learning Goals

In this webinar you will:

  • Learn strategies for effective and equitable hiring

  • Learn strategies for retaining staff in an essential job

  • Learn how to recognize staff and make them feel appreciated

Who should take this training?

This training is designed for:

  • Supervisors in supportive housing


Director, Southwest Brooke Page

Brooke Page is a strategic thinker and solutions-focused advocate with 20+ years of experience in human service administration to include nonprofit, state, and local government program management and administration. As the Director of the southwest geography at CSH, Brooke is responsible for managing and delivering technical assistance with a focus on engaging systems, aligning resources to create new units of supportive housing (SH) and ensuring the delivery of equitable and quality services for individuals and families who have complex barriers that impact access to housing. Brooke is working to elevate CSH’s field operations and policy advocacy efforts within multiple sectors of care to showcase emerging practices that support long term housing solutions for people with complex barriers to housing.

Associate Director, Ohio Terri Power

Terri Power is the Associate Director of the CSH Ohio office. She has 13 years experience supervising supportive housing staff and over 30 years experience providing and supervising high quality services in a variety of social service settings. She has specific expertise in quality improvement policies and procedures, and Medicaid billing requirements. She loves training and coaching because she is thoroughly committed to improving skills and expanding knowledge of service providers.