About the webinar

Level: Introductory, Intermediate

Part of the Effectively Managing Supportive Housing Teams webinar series, this class covers best practices for hiring, retaining, nurturing and recognizing quality staff.

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Learning Goals

In this webinar you will:

  • Learn strategies for effective and equitable hiring

  • Learn strategies for retaining staff in an essential job

  • Learn how to recognize staff and make them feel appreciated

Who should take this training?

This training is designed for:

  • Supervisors in supportive housing



Brooke Page

Brooke Page, she/her, is a Director for the South West Regional team who has over seven years of experience in administering supportive housing programs, providing training, and quality assurance. She enjoys leveraging her experience and training on the Managing Supportive Housing Teams, Property Management, Landlord Engagement and the Essential Services in Supportive Housing training series. Brooke is passionate about participant engagement and connecting the training content with relevant and practical issues faced in the field.

Associate Director, Ohio

Terri Power

Terri Power is the Associate Director of the CSH Ohio office. She has 13 years experience supervising supportive housing staff and over 30 years experience providing and supervising high quality services in a variety of social service settings. She has specific expertise in quality improvement policies and procedures, and Medicaid billing requirements. She loves training and coaching because she is thoroughly committed to improving skills and expanding knowledge of service providers.