About the Webinar

The people who live in supportive housing are the experts of their own lives. They have essential expertise about how to ensure that supportive housing programs are equitable and provide the highest quality of services for tenants. This webinar will cover strategies for centering tenant leadership in programs to elevate the voices of people living in supportive housing and improve the quality of housing and services.

Learner Goals

In this webinar you will:

  • Learn strategies for creating and supporting tenant councils at your organization

  • Learn ways that listening to tenants can improve service delivery

  • Learn steps your organization can take to shift power to people living in your program or building

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Instructors

Senior Program Manager Johnna Lowe

Johnna Lowe is a Senior Program Manager with over 11 years of experience working in supportive housing. She is a passionate trainer with an emphasis on supporting direct service staff in learning best practices and increasing their knowledge in building relationships with participants and landlords. She strongly believes in the importance of learning from your experiences, peer sharing, and activating the voice of those with lived experience and expertise.

Senior Program Manager Emma Chapple

Emma Chapple (she/her) is a Senior Program Manager with nearly a decade of experience in supportive housing. She is passionate about introducing participants to foundational topics in supportive housing. Emma loves trainings that foster peer-sharing and connections with supportive housing professionals across the country.