About the webinar

Level: Intermediate
This webinar is ideal for new and experienced supervisors and/or administrators

A trauma-informed care approach is not just for tenants or clients. The principles of trauma-informed care can be used to develop supportive relationships with staff that recognize the impact of traumatic experiences on staff.

Secondary trauma is often a part of the work of helping professionals, as a supervisor you are in a unique position to build trauma-informed supervisory practices that reduce the risk of re-traumatization, recognize the impact of trauma in the workplace and provide a sense of emotional safety and respect.

This webinar identifies trauma-informed principles to help improve your supervisory skills. Instructors will explore how to approach supervision through a trauma-informed lens that utilizes feedback, self-awareness, and the creation of a safe space in order to increase staff retention and reduce burnout.

In this webinar you will learn how to:

  • Apply trauma-informed principles to the supervision of individuals and teams

  • Recognize the impact of vicarious trauma on persons in supportive roles

  • Identify ways that your organization can become more trauma-informed

Instructor(s)

Associate Director Ariana Saunders

Ariana Saunders is the Associate Director of the CSH Training Center. With over 15 years of experience in social services and supportive housing, she is passionate about helping providers support the behavioral health needs of their tenants and staff by facilitating trainings on Medicaid, mental health, engagement and de-escalation strategies, as well as supervision. Ariana enjoys participating in trainings that are interactive learning environments that foster innovation and problem solving.

Senior Program Manager Kate Bitney

Kate Bitney is a Senior Program Manager with over nineteen years of experience in the field of homeless services and supportive housing. She is a firm believer that Trauma-Informed Care is the core of making our world a better place and especially enjoys facilitating trainings on Trauma-Informed Care, Self-Care, and De-Escalation. Kate learns something new from every group and person she works with and loves seeing the ripple effect that quality services and interactions have on individuals, organizations, and systems.

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