About the webinar

Level: Intermediate

This session is all about making the most of the Trauma-Informed Approaches Professional certificate program. Aimed at supervisors and organizational leaders who have employees enrolled in the program.

This course will provide recommendations and practical guidance that will support your program attendees to continue to enhance their skills and grow their capacity to be trauma-informed practitioners. It has been said that “Change is the end result of true learning.” This means providing opportunities to your program attendees to apply their learning to their work. This session will provide practical tips for coaching your program attendees, recognizing how they can apply trauma-informed approaches and how you can support them to share their learning with others.

All attendees will receive a coaching workbook to support their certificate program participants.

In this webinar will help you to:

  • Learn strategies for reinforcing and increasing the use of trauma-informed principles as a supervisor and for your team.

  • Learn how to recognize opportunities for constructive feedback on improving implementation of trauma-informed approaches.

  • Explore techniques for evaluating your supervisory approach and style to better support staff utilizing a trauma-informed approach.

Instructor(s)

Associate Director Ariana Saunders

Ariana Saunders is the Associate Director of the CSH Training Center. With over 15 years of experience in social services and supportive housing, she is passionate about helping providers support the behavioral health needs of their tenants and staff by facilitating trainings on Medicaid, mental health, engagement and de-escalation strategies, as well as supervision. Ariana enjoys participating in trainings that are interactive learning environments that foster innovation and problem solving.

Senior Program Manager Kate Bitney

Kate Bitney is a Senior Program Manager with over nineteen years of experience in the field of homeless services and supportive housing. She is a firm believer that Trauma-Informed Care is the core of making our world a better place and especially enjoys facilitating trainings on Trauma-Informed Care, Self-Care, and De-Escalation. Kate learns something new from every group and person she works with and loves seeing the ripple effect that quality services and interactions have on individuals, organizations, and systems.