About the webinar

Introductory Level

Trauma Informed Care is the foundation for all service delivery in supportive housing. In this webinar, we will look at what it means to be trauma informed, through a cultural humility lens.

Learning Goals

In this webinar you will:

  • Learn how to approach service delivery from a trauma informed lens

  • Learn about the effects trauma has from a tenant and service provider perspective

  • Think about what it means to be culturally humble in promoting engagement with staff and tenants

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Senior Program Manager Kate Bitney

Kate Bitney is a Senior Program Manager with over nineteen years of experience in the field of homeless services and supportive housing. She is a firm believer that Trauma-Informed Care is the core of making our world a better place and especially enjoys facilitating trainings on Trauma-Informed Care, Self-Care, and De-Escalation. Kate learns something new from every group and person she works with and loves seeing the ripple effect that quality services and interactions have on individuals, organizations, and systems.

Associate Director Ariana Saunders

Ariana Saunders is the Associate Director of the CSH Training Center. With over 15 years of experience in social services and supportive housing, she is passionate about helping providers support the behavioral health needs of their tenants and staff by facilitating trainings on Medicaid, mental health, engagement and de-escalation strategies, as well as supervision. Ariana enjoys participating in trainings that are interactive learning environments that foster innovation and problem solving.