About the webinar

Level: Introductory, intermediate

This class focuses on the benefits of conducting both group and individual supervision. Learn an effective structure for supervision meetings as well as strategies for performance management and communicating with leadership.

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Learning Goals

In this webinar you will:

  • Learn the benefits of both group and individual supervision

  • Learn strategies for trauma-informed communication

  • Learn strategies for providing feedback to both your staff and your leadership

Who should take this training?

This training is designed for:

  • Supervisors in supportive housing

Facilitator(s)

Associate Director, Ohio

Terri Power

Terri Power is the Associate Director of the CSH Ohio office. She has 13 years experience supervising supportive housing staff and over 30 years experience providing and supervising high quality services in a variety of social service settings. She has specific expertise in quality improvement policies and procedures, and Medicaid billing requirements. She loves training and coaching because she is thoroughly committed to improving skills and expanding knowledge of service providers.

Senior Program Manager

Pamela Agava

Pamela Agava is currently Senior Program Manager for the Mid Atlantic at CSH, where she works to increase cross sector investment and quality supportive housing opportunities throughout the Mid-Atlantic region for vulnerable populations. She is an affordable housing advocate, with a proven background in providing management and program support through technical assistance, using data to analyze the causes and impacts of racial economic inequality, and developing client centered programs and policies to drive systems change to eliminate disparities and promote economic opportunity for low-income families and communities of color.