About the webinar

Introductory level

Working with tenants requires a nuance of specific approaches and expertise, including trauma-informed practices and knowledge of common mental health challenges. After this webinar, you will understand these core concepts, how to communicate and coordinate effectively with services staff.

Learning Goals

In this webinar you will:

  • Understand trauma, mental illness and how to work with tenants effectively.

  • Learn how to communicate and coordinate with services staff.

  • Talk through challenges and current issues.

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  • $100.00

    Property Management - 2/2023

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Instructor(s)

Senior Program Manager Katie Bonamasso

Katie Bonamasso, MSW (she/her) is a Senior Program Manager at CSH with nearly 20 years of experience working in affordable and supportive housing programs. Katie has worked on both the property management and supportive services side of housing. In her previous roles living onsite as a property manager, and as a program director for housing services across 10 properties, Katie knows firsthand what it is like to live and breathe this work every day.