About the webinar

Introductory level

Hoarding and cluttering can be a challenging issue for service providers and property managers alike. At times these behaviors can create health and safety risks and potentially jeopardize a tenant's housing stability. This session will look at identifying signs and symptoms of hoarding and how service providers can help to address the underlying needs leading to these behaviors.

Learning Goals

In this webinar you will:

  • Understand hoarding, loss and ascribing meaning to possessions.

  • Learn how to raise ambivalence and work with tenants through rating scales.

  • Talk through common fears, patterns and real-life challenges.

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Instructor(s)

Senior Program Manager Stephanie Sideman

Stephanie Sideman is a Senior Program Manager for the Corporation for Supportive Housing where she is the program manager of the Chicago Coordinated Entry System. Stephanie has been with CSH for 12 years and before that she worked in programs serving people experiencing homelessness for ten years and earned a master’s degree in Social Service Administration from the University of Chicago.