About the webinar

Level: Introductory/Intermediate level

Feedback is one of the most powerful tools supervisors have to help improve performance and support staff. However, to be effective supervisors need to know how to give feedback so that it is heard and understood. This course will help supervisors transform their feedback, moving beyond praise or criticism to help coach and support staff to grow in their roles.

In this course, you will learn the tools for giving both constructive and supportive feedback. Learn how to incorporate frequent feedback into your supervisory routine. Learn the strategies for providing feedback to address performance-related issues and how to avoid some of the common pitfalls when giving and receiving feedback.

Learning Goals

In this webinar you will learn:

  • Tools for delivering effective feedback.

  • How to avoid some common feedback pitfalls.

  • How to take a coaching approach that encourages staff development and growth.

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