Crisis Intervention & De-Escalation - 4/19/22
Tuesday, April 19, 2022 - 2-3:30pm ET, 1-2:30pm CT, 12-1:30pm MT, 11-12:30pm PT
About the webinar
Intermediate Level
Knowing how to best support an individual who is experiencing mental distress can be challenging. This webinar is an introduction to de-escalation techniques that can be used to support and engage individuals in distress. Trainers will explore engagement strategies that are trauma-informed, provide examples of how to apply de-escalation techniques and help learners to understand the importance of maintaining professional boundaries that keep all parties safe in challenging situations.
Learning Goals
In this webinar you will learn:
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Develop a trauma-informed approach to de-escalation, including awareness of how racialized trauma can present itself
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Set professional boundaries as a means to keep all parties safe in a challenging situation
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Apply key elements of de-escalation strategies
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Instructor(s)
Senior Program Manager
Kate Bitney
Kate Bitney is a Senior Program Manager with over nineteen years of experience in the field of homeless services and supportive housing. She is a firm believer that Trauma-Informed Care is the core of making our world a better place and especially enjoys facilitating trainings on Trauma-Informed Care, Self-Care, and De-Escalation. Kate learns something new from every group and person she works with and loves seeing the ripple effect that quality services and interactions have on individuals, organizations, and systems.
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