About the webinar

Introductory level

Working with LGBTQ+ tenants requires a nuance of specific approaches and expertise, including awareness around gender identity and sexuality, understanding of the challenges faced, and inclusive environments and support. After this webinar, you will understand these core concepts, how to create inclusive environments for LGBTQ+ people, and how to effectively support these tenants to thrive.

Learning Goals

In this webinar you will:

  • Understand gender identity and expression, and sexual orientation.

  • Learn about the history of oppression and common challenges faced by LGBTQ+ people.

  • Learn how to create an inclusive environment for LGBTQ+ tenants.

  • Understand how to effectively support LGBTQ+ tenants to thrive.

Purchasing more than one or multiple courses?

Use the Shopping Cart - Select the bulk purchase button

Add the course to your cart and change the quantity to buy more than one. Only use this button if purchasing more than one training or purchasing for others.


Senior Program Manager Amber Buening

Amber Buening (she/they) is a Senior Program Manager at CSH’s Training Center with about 10 years of experience working with supportive housing providers. At CSH, Amber’s portfolio includes training design, facilitation, and e-learning development. Amber is passionate about learning design and content related to LGBTQ+ populations.

Senior Program Manager Rae Trotta

Rae (they/them) is a Senior Program Manager with 15 years of experience in social services and supportive housing. Rae is driven to this work by lived experience, their own and that of the countless marginalized bodies who have not been afforded an opportunity to take a seat at decision-making tables. Working at the intersection of homelessness, housing, health and justice-involvement, Rae is strongly motivated to engage, facilitate and support capacity for community-led Initiatives. Rae’s background is in direct social service and public health, specializing in systems change, community engagement and Housing First.

Group Training Package

At the Supportive Housing Training Center, we believe that our trainings are only the beginning of the learning experience. That’s why for some of our most popular trainings, we offer group rates and discussion guides so that supervisors can continue to support their team with their learning after they have taken the training. These packages provide an opportunity for teams to take the concepts they learned during training and apply them to their daily work.

Download Group Training Package Guide

Packages Include:
  • Webinar registration for each team member
  • CSH Online Supportive Housing Training Center account set up for each team member
  • Access to certificates for each team member
  • 90 days access to webinar recordings
  • Group Discussion Guide - Includes activities and recommendations for virtual and in-person discussion to reinforce and encourage application of the learning after the webinar

    Pricing options based on the number of registrations
    4 - 20 $45 per person
    21 - 50 $35 per person
    Contact us at training@csh.org for pricing of 50 or more